FAQ

Ordering

How do I place an order? Add items to your cart and head to checkout. You'll get an order confirmation by email as soon as your payment is processed.

Can I change or cancel my order? Contact us at [your email] within [X] hours of ordering and we'll do our best to update or cancel it before it ships. Once an order has shipped, it can no longer be changed.

What payment methods do you accept? We accept major credit cards, [PayPal / Shop Pay / Apple Pay — edit to match what's actually enabled in your Shopify checkout], and other secure payment options shown at checkout.

Shipping

How long does shipping take? Orders are typically processed within [1–3] business days and arrive within [5–10] business days domestically. See our Shipping & Delivery page for full details.

Do you ship internationally? [Yes/No — edit to match your actual shipping zones set in Shopify]

How do I track my order? You'll receive a tracking number by email once your order ships. You can also check order status by logging into your account.

Products

Do your products come with a warranty? [Edit based on actual supplier/manufacturer warranties — many dropship-style products carry a 90-day or 1-year manufacturer warranty; confirm with your suppliers.]

Where are your products shipped from? [Edit — be transparent here, especially if items ship from overseas with longer lead times; customers appreciate knowing this upfront.]