Privacy Policy

Last updated: [7/24/2026]

Urban Peak Store ("we," "us," or "our") operates the website urbanpeakstore.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Site.

1. Information We Collect

Personal Information You Provide to Us

When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our third-party payment processors — we do not store full credit card details)
  • Order history

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Site
  • Referring website
  • Cookies and similar tracking technologies (see Section 4 below)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sharing necessary information with our shipping and fulfillment partners
  • Communicate with you about your order, including confirmations, shipping updates, and customer support
  • Send marketing communications, promotions, and newsletters (you may opt out at any time)
  • Improve our Site, products, and customer experience
  • Detect, prevent, and address fraud, security issues, or technical problems
  • Comply with legal obligations

3. How We Share Your Information

As a dropshipping business, we work with third parties to fulfill your orders. We may share your information with:

  • Suppliers and fulfillment partners — to process, package, and ship your order directly to you. This may include sharing your name, shipping address, and order details with suppliers located outside your country.
  • Payment processors (e.g., Shopify Payments, PayPal, Stripe) — to securely process transactions. These providers have their own privacy policies governing how they handle your payment information.
  • Shipping carriers — to deliver your order and provide tracking information.
  • Marketing and analytics providers (e.g., Google Analytics, Meta/Facebook Pixel, email marketing platforms) — to help us understand Site usage and deliver relevant advertising.
  • Legal and regulatory authorities — when required by law, to protect our rights, or to investigate fraud or security issues.

We do not sell your personal information to third parties for their own independent marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and personalize content and ads. These may include:

  • Essential cookies — required for the Site to function properly (e.g., shopping cart functionality)
  • Analytics cookies — help us understand how visitors interact with our Site (e.g., Google Analytics)
  • Advertising cookies — used to deliver relevant ads and measure ad performance (e.g., Meta Pixel, Google Ads)

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

For EU/UK Residents (GDPR)

  • The right to access, correct, or delete your personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a supervisory authority

For California Residents (CCPA/CPRA)

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by us
  • The right to opt out of the sale or sharing of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information in Section 10 below.

7. Third-Party Links

Our Site may contain links to third-party websites, including supplier or payment processor sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16, where applicable under local law). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can remove it.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Urban Peak Store Email: infos@urbanpeakstore.com 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.